Lennia-Toya Williams is the Credit Risk Manager at Dolla Financial Services Limited, overseeing the Credit Underwriting Unit and directing the entire Personal/Consumer and Business Loan approval process. With over 6 years of tenure, she diligently upholds the credit policy, conducts regular reviews of existing customer profiles, and assesses the creditworthiness of prospective clients. Ms. Williams is adept at tracking performance metrics, addressing challenges, and implementing solutions to enhance process efficiency. Her strategic focus is on expanding the loan portfolio while minimizing delinquency risks. Prior to her role at Dolla Financial Services Limited, Ms. Williams dedicated a decade to the education sector, nurturing the potential leaders of tomorrow. She holds a Teaching Diploma specializing in Guidance and Counseling from Sam Sharpe Teachers’ College, a Bachelor of Arts Degree in Psychology from International University of the Caribbean and a Certificate in Credit Risk Management from CARE Advisory Research Training. Her extensive background enables her to efficiently manage the day-to-day underwriting operations and align them with the company’s overarching objectives and targets.