Responsibilities and Duties

• Interview prospective loan customers in and outside the branch to preapprove loan clients for various loan products.
• Analyze the applicant’s financial status, credit, and property evaluations to determine the feasibility of granting loans.
• Evaluate and assess the borrower’s business history, income sources and credit report, and the amount of debt he/she carries and payments.
• Determines if a borrower’s financial ratios, such as debt-to-income ratio, meet the company’s lending standards.
• For collateral loans, the Loan Officer is responsible for evaluating the asset's condition.
• Inform borrowers of loans approved or declined and inform customers of additional requirements required for loan assessment.
• Develop creative strategies to retain clients, including interviewing them to gather feedback and incorporate it into the growth plan.
• Researching the market to identify new business opportunities
• Explain to prospective clients the advantages of the products or services offered and following up with them to close the business deals
• Manage customer calls and appointments effectively for new opportunities
• Participate in industry forums, client discussions, and conferences as a representative of the organization
• Set up with the help of Marketing, desks at different organizations to promote the business as well as to get new leads for loan target growth.
• Any other reasonable duties assigned by the branch manager.

Qualifications

Education level & Experience

• A first degree in Business Administration or related field
• Minimum three years’ work experience in a similar or comparative position
• Proficiency in Microsoft Office

Specific skills/Competency

• Excellent analytical skills
• Effective communication skills
• Unquestionable integrity and strong work ethic
• Sound decision making skills
• Ability to meet strict deadlines
• Results oriented

• Liaise and meet frequently with Business Development Manager to ensure cohesion with the company’s set out objectives and targets to ensure efficiency as well as to share new ideas.
• Supports the business development efforts of the branch through meeting with local business professionals, companies and key business owners and speaking at member functions and responding to correspondence if necessary.
• Responsible for meeting with Branch staff regularly including performance reviews with Business Development Representatives and Administrative Assistant.
• Prepare weekly planner & reports to send out to Business Development Manager, which track performance in loan growth and delinquency management.
• Create and promote a culture of superior engagement and service for the branch, through continuous motivation, guidance and coaching of employees
• Ensure that all client issues/inquiries reported to the Branch are properly addressed and resolved.

• Work closely with Business Development Manager in the development, implementation, and support of branch training plans.
• In Conjunction with Collections and Legal Officer, review poor performing loans and take necessary steps to mitigate risk of bad debt loans.
• Review & sign off on petty cash receipts.
• Review daily collections.
• Conduct interviews with prospective loan clients both in-branch and off-site to assess their eligibility for various loan products.
• Evaluate applicants' financial status, credit history, and property assessments to determine loan feasibility and pre-approval eligibility.
• Research the market for identifying new business and opportunities.
• Performs other duties that may be requested by the Business Development Manager.